{"id":2690,"date":"2025-05-14T07:05:10","date_gmt":"2025-05-14T07:05:10","guid":{"rendered":"https:\/\/manir.rs\/?page_id=2690"},"modified":"2025-05-28T09:57:05","modified_gmt":"2025-05-28T09:57:05","slug":"politika-povracaja-i-reklamacije","status":"publish","type":"page","link":"https:\/\/manir.rs\/en\/politika-povracaja-i-reklamacije\/","title":{"rendered":"Returns and Complaints Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2690\" class=\"elementor elementor-2690\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2bd0bc9c e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"2bd0bc9c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-470ce2d5 elementor-widget elementor-widget-text-editor\" data-id=\"470ce2d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"285\" data-end=\"321\"><strong data-start=\"285\" data-end=\"321\">Returns and Complaints Policy<\/strong><\/p><p class=\"\" data-start=\"323\" data-end=\"487\">The customer has the right to cancel the purchase and return the product within 14 days from the day of receiving the shipment, without giving reasons, in accordance with the Law on Consumer Protection.<\/p><div><hr \/><\/div><p class=\"\" data-start=\"489\" data-end=\"510\"><strong data-start=\"489\" data-end=\"510\">Refund conditions:<\/strong><\/p><ul data-start=\"511\" data-end=\"683\"><li class=\"\" data-start=\"511\" data-end=\"554\"><p class=\"\" data-start=\"513\" data-end=\"554\">The product must be unused and undamaged<\/p><\/li><li class=\"\" data-start=\"555\" data-end=\"618\"><p class=\"\" data-start=\"557\" data-end=\"618\">It must be returned in the original packaging with the fiscal receipt<\/p><\/li><li class=\"\" data-start=\"619\" data-end=\"683\"><p class=\"\" data-start=\"621\" data-end=\"683\">The buyer bears the cost of the return, except in case of error by the seller<\/p><\/li><\/ul><p class=\"\" data-start=\"685\" data-end=\"698\"><strong data-start=\"685\" data-end=\"698\">Procedure:<\/strong><\/p><ul data-start=\"699\" data-end=\"812\"><li class=\"\" data-start=\"699\" data-end=\"748\"><p class=\"\" data-start=\"701\" data-end=\"748\">Send your request to email: <strong data-start=\"728\" data-end=\"748\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"730\" data-end=\"746\">prodaja@manir.rs<\/a><\/strong><\/p><\/li><li class=\"\" data-start=\"749\" data-end=\"812\"><p class=\"\" data-start=\"751\" data-end=\"812\">After confirmation, you send the product to the address: <strong data-start=\"794\" data-end=\"812\">prodaja@manir.rs<\/strong><\/p><\/li><\/ul><p class=\"\" data-start=\"814\" data-end=\"833\"><strong data-start=\"814\" data-end=\"833\">Refund:<\/strong><\/p><ul data-start=\"834\" data-end=\"970\"><li class=\"\" data-start=\"834\" data-end=\"970\"><p class=\"\" data-start=\"836\" data-end=\"970\">If the payment was made by card, the refund is made <strong data-start=\"888\" data-end=\"938\">only by reversing the original transaction<\/strong> via the card used to pay.<\/p><\/li><\/ul><div><hr \/><\/div><div><hr \/><\/div><p><strong>Last change to the statement:<\/strong> May 2025.<\/p><div><hr \/><\/div><p><em>This return and complaint policy is valid for all users of the manir.rs website and may be changed from time to time with the publication of a new version on the website.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Politika povra\u0107aja i reklamacija Kupac ima pravo da odustane od kupovine i vrati proizvod u roku od 14 dana od dana prijema po\u0161iljke, bez navo\u0111enja razloga, u skladu sa Zakonom o za\u0161titi potro\u0161a\u010da. Uslovi povra\u0107aja: Proizvod mora biti nekori\u0161\u0107en i neo\u0161te\u0107en Mora biti vra\u0107en u originalnom pakovanju sa fiskalnim ra\u010dunom Kupac snosi tro\u0161kove povra\u0107aja, osim u slu\u010daju gre\u0161ke prodavca Postupak: Po\u0161aljite zahtev na email: prodaja@manir.rs Nakon potvrde, proizvod \u0161aljete na adresu: prodaja@manir.rs Povra\u0107aj novca: Ako je pla\u0107anje izvr\u0161eno karticom, povra\u0107aj se vr\u0161i isklju\u010divo storniranjem originalne transakcije preko kartice kojom je pla\u0107eno. Poslednja izmena izjave: maj 2025. Ova politika povra\u0107aja i reklamacija va\u017ei za sve korisnike sajta manir.rs i mo\u017ee biti povremeno izmenjena uz objavu nove verzije na sajtu.<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2690","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politika povra\u0107aja i reklamacije | Manir<\/title>\n<meta name=\"description\" content=\"Politika povra\u0107aja i reklamacijaKupac ima pravo da odustane od kupovine i vrati proizvod u roku od 14 dana od dana prijema po\u0161iljke, bez navo\u0111enja\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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